Companial is the largest and fastest-growing network of Microsoft Dynamics partners. It supports these partners – resellers, systems integrators, service providers and ISVs – with business and technical services. Being a large, vertical Microsoft-based ISV solution, we asked Companial to explain our work together from their perspective with this guest blog.


Whilst keeping pace with the Microsoft Dynamics 365 Business Central technological changes, TrustQuay has had to balance the existing NavOne client commitments with dedicating resources to move their solution forward to the latest version of Business Central Extensions.

“Being a large vertical ISV solution, the need to move to the Extension module was a new challenge for us. One we understood well, but where we needed a great partner like Companial to assist us in accelerating that process,” explained Adrian Akers, Global Head of Strategy and Innovation at TrustQuay.

TrustQuay already had a good relationship with the Companial UK team, whose knowledge and assistance were key deciding factors in selecting them to help with this particular task.

“We recognised that we wanted to work with Companial because they also have the expertise in doing this for many Microsoft Partners and ISVs. It was important to us for Companial to be close to our teams. This would ensure that any issues and resolutions could be worked through together, especially where technical challenges had been solved previously by Companial,” said Simon Witkiss, Global Head of Product & Marketing at TrustQuay.

Major Steps in the Add-on to Extension Transformation Process

To begin with, TrustQuay used Companial’s Upgrade Analyzer to assess the NavOne transformation scope and price. Companial’s Upgrade Analyzer is a free-of-charge online service that provides technical upgrade options at a fixed price and helps choose the best upgrade path for the solution.

“It was a useful tool to help us break down the tasks that we needed to undertake and to pull them together into various groups. It allowed us to easily discuss the challenges together as a group and gave us a clear starting point and measurable deliverables”, Akers shared.

With the full competency of the Microsoft ISV Development Center, Companial and TrustQuay worked in partnership together undertaking the TrustQuay’s NavOne transformation project needs:

- Upgrading from Business Central version 14 to 17 and conversion to the Modern Browser client
- Scoping workshop based on Companial’s Upgrade Analyzer assessment to identify transition feasibility and major risks
- Redesign for Dynamics 365 Business Central Online compatibility. Requesting Standard Event Publishers from Microsoft, resolving Business Central Online limitations, and upgrading from Business Central version 17 to 19
- The delivery of one source code that supports both the on-premises and online solution versions
- Power Platform workshops to explore future use cases alongside NavOne

In this NavOne transformation project, the Companial and TrustQuay teams had a very integrated working relationship. Companial expertise augmented TrustQuay expertise, enabling smooth project flow. The TrustQuay team’s technical competency, quick reaction time, and immediate decision-making accelerated the process leading to overall success. 

“It was not a standard project where we could take everything into our sole hands. It was a joint-partnership where we worked as a partner within the TrustQuay team, providing our know-how and support where it was needed”, says Arunas Lapenas, Business Central Team Lead at Companial.


The main benefits to TrustQuay by using Companial’s service were greater speed and reduced time to market for their NavOne solution. The delivery of the final update was made ahead of schedule, hugely de-risking the project and allowing TrustQuay to stay on time with the roll-out.

“Companial were extremely professional, all the way through from initial planning, refinement, and on to the execution of the work. It was price competitive and delivered on time. There was constant communication between us throughout the process, and the project management was top class”, Akers explained.

“The final solution was well delivered and met our expectations. Companial did a lot of the heavy lifting for us, allowing us to concentrate on some of the more complex refactoring exercises. We would have no hesitation in using or recommending Companial services again in the future,” says Adrian Akers.

This article appeared as a Companial Business Central case story and has been published here with permission.

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Guest Posts

Guest posts from TrustQuay partners