We are today launching the questionnaire for the Future Focus Report 2021, our annual survey into the challenges, issues and opportunities in the corporate services, trust and fund administration market.

We’d love to hear your thoughts with regard to this year and beyond - to participate, please click this link to take you to the questionnaire. The survey takes less than 10 minutes to complete and all respondents will be emailed the results of the survey when ready.

In our inaugural Future Focus Report last year, the results showed an industry undergoing unprecedented change in which firms increasingly need to digitally transform their business models in order to adapt to a new environment of accelerating consolidation and polarisation, and to meet the rising demands from regulators and end clients.

Key findings from 2020 include:

  • Top 3 business challenges facing the industry: #1 Increasing efficiencies, #2 Regulatory burden and #3 Improving data quality
  • 9 out of 10 think firms need to digitalise their business models to remain competitive
  • 69% of firms plan to digitalise their business and client engagement in the next 2 years

As we enter the new decade, how is the industry now responding to change? Please let us know by having your say.

Take me to the survey

About the Author

Keith Hale

Keith is Executive Chairman at TrustQuay