TrustQuay has today announced the launch of TrustQuay Portal which will allow clients of corporate services and trust administrators access to their information anywhere, anytime and on any device.
At present, the corporate services, trust and fund administration sector lags far behind other industries in terms of digitalisation, with clients currently unable to readily access their information. However, in a recent industry survey, TrustQuay identified that 2 out of 3 firms said their clients wanted a greater digital experience, with 69% of firms now planning to digitalise their client engagement in the next 2 years.
TrustQuay Portal will allow corporate service and wealth end-clients to have a unified view across all their structures, including corporate entities and wealth trust assets. What sets it apart is that unlike third party portals, the TrustQuay Portal is able to leverage all existing data on TrustQuay’s flagship NavOne and 5Series products, providing end-clients with complete access to their information in a controlled and secure way. For providers, this delivers clients a personalised digital experience, with the client interface carrying the providers’ own branding, within days and weeks rather than a traditional implementation of months.
Commenting on the launch of the new portal, Keith Hale, Executive Chairman of TrustQuay, said: “We’ve designed TrustQuay Portal to reflect not just industry best practice, but to allow clients to be fully engaged, informed and educated.
“Digital access by clients to their own information has now moved from a nice-to-have to a must-have, and we expect to see a rapid increase in the roll-out of interactive client portals as part of corporate services, trust and fund administration digital offerings.
“I’m delighted that our clients can be up and running very quickly with their end-client digital engagement based on TrustQuay Portal.”
Simon is Global Head of Product and Marketing at TrustQuay