Now that our delegates from around the world are back at their desks, let's round-up and report on what's been described as "the trust, fund and corporate services event of the year" – TrustQuay Forum 2022.
TrustQuay has run forums online for its clients and partners many times before, of course. Not least last year's event, which you can watch on-demand here. But – as Chairman Keith Hale said on the morning of this year's event – "We are hosting this to bring collaboration back to our client base. After two years of virtual working, webinars and so on, we wanted to bring together a forum where our clients can collaborate and network with each other. And where TrustQuay can share the latest and greatest of what it's doing."
With such a grand ambition, we needed a suitably grand venue. So a stage was built and the entire top floor hired of the Royal College of Surgeons - otherwise known as The View - in central London. Founded in 1800 this historic building was refurbished just two years ago and provided us with a conference room for more than 100 delegates, a networking area for our sponsors and partners and an outdoor terrace for some all-important social networking.
As for the aforementioned delegates, how many people would be willing to switch off Teams and Zoom and spend a day immersed in the world of fintech for trust, fund and corporate services? How many would be able to commit to travel to such an event when our sector is, by its very nature, spread across so many jurisdictions around the world?
To make sure the right people wanted to attend, we needed an inspiring team of people on stage. We'll round-up all of their content and presentations in the coming weeks on this blog. Not only with written reports but with PDF downloads and full-length video recordings, too. But for now, let’s spotlight five of the people who joined us on stage and who, in turn, inspired the people of our industry to join us to hear what was said.
• ZEDRA's Chris Field – who talked about automation and what "low code, no code" really mean for the future of IT departments
• FJVA's Adriana Camilleri Vassallo – who flew in from Malta to give her perspective on TrustQuay's forthcoming Future Focus Report
• BDO Jersey's Stuart Richford took a session to answer, "Who are the digital leaders - and laggards - in trust and corporate services?"
• RiskScreen's Tom Devlin tackled a question, too: "How can you quickly minimise and digitalise regulatory burden?"
• Estelle Spiers, also from ZEDRA, who took part in a live panel debate at the beginning of the day and shares her experience in the video above
• Enhance's Tom Wiseman whose team put together one of a series of high-value information stations in our sponsor networking area
As for "the latest and greatest from TrustQuay" that Keith mentions, we used the day for a series of announcements and special previews. We unveiled a fund administration SaaS platform that supports alternative structures such as private equity and real estate. And we made sure every delegate took home an advance copy of Future Focus Report 2023, a forthcoming survey of 120 wealth managers, private banks, corporate services providers, trust and fund administrators.
So, were these speakers, announcements, previews and facilities enough to make people take a day away from Zoom and spend time collaborating with their peers in person? The answer is a resounding yes.
With almost 150 delegates in attendance, our conference room was packed out, with standing room only at the back. We had attendees flying in from all the territories we service: EMEA, Asia Pacific, and the USA & Caribbean. Media, analysts and industry bodies attended, too.
In an exit poll, our delegates scored TrustQuay Forum 2022 on average 96% for overall satisfaction, and 100% of respondents said they would attend the event again next year.
Though we might need to find a bigger venue.
Ian Peel is Head of Marketing at TrustQuay.